consultancy | CERTIFICATION | workshop | COACHING | training provider

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FOR FURTHER DETAILS ON THE BELOW COURSES, CONTACT US AT admin@marcnzed.com

  • FRONTEND WEB PROGRAMMING

  • EDB POSTGRESQL

  • DEVOPS/DEVSECOPS

  • AGILE SOFTWARE PROJECTS

  • LaTeX TYPESETTING

  • HACKING WITH {KALI LINUX}

  • LEARN SOLIDITY FOR ETHEREUM CONTRACTS

  • C++ BASIC TO ADVANCED

  • GIT/GITLAB/CI/CD PIPELINES

MICROSOFT OFFICE PRODUCTS

  • WORD BASICS

  • POWERPOINT BASIC

  • EXCEL BASICS

  • MICROSOFT 365

SEMINAR & TALKS SERIES

SPEAKERS/MODERATORS:

  1. Abdul Hafidz Win

  2. Tn. Hj. Mohd. Husni Abdul Shukor

  3. Nizam Alias


SEMINARS IN ENGLISH LANGUAGE

  1. THINK, PLAN & ACT LIKE CEO : THE KEY FOR A SUCCESSFUL & PROFITABLE BRANCH (BANKING INDUSTRY)

  2. A TO Z OF MALAYSIA FINANCIAL, GOVERNMENT & INVESTMENT OPPORTUNITIES FOR FOREIGN INVESTORS

  3. BUSINESS COOPERATION AND OPPORTUNITIES FOR LOCAL & FOREIGN INVESTORS

  4. EFFECTIVE MOTIVATION AND LEADERSHIP : KEY TO BE A SUCCESSFUL BUSINESS OWNER IN MALAYSIA

  5. ARE YOU MENTALLY, PHYSICALLY & COMMERCIALLY READY TO START YOUR OWN BUSINESS

  6. CHALLENGES TO START OWN BUSINESS, ARE YOU READY TO FACE IT?

  7. MARKETABILITY OF FRESH GRADUATES – HOW TO BE A DIFFERENT AND OUTSTANDING GRADUATES

  8. THE ROUTE TO BE A WORLD CHAMPION FOR LOCAL AND FOREIGN BUSINESSES!

  9. IN-BUILDING COVERAGE FOR MOBILE TELECOMMNUNICATION INDUSTRY

  10. WHY MALAYSIA IS A GOOD INVESTORS HAVEN | INFRASTRUCTURE, GOVERNANCE AND FINANCE ASPECTS

  11. MEDICAL STAFF TALK: MANAGEMENT VS. LEADERSHIP


SEMINAR BAHASA MELAYU

  1. KEUSAHAWANAN DALAM BIDANG PENGURUSAN SUMBER MANUSIA: REALITI DAN CABARAN

  2. KEPENTINGAN PENGURUSAN KEWANGAN UNTUK KEMAJUAN PERNIAGAAN

  3. KEBERKESANAN DAYA MOTIVASI DAN KEPIMPINAN : KUNCI UNTUK MENJADI USAHAWAN YANG BERJAYA

  4. CABARAN DAN PELUANG KERJAYA DI BIDANG KEJURUTERAAN KOMUNIKASI

  5. MEMBUKA MINDA.... KEHEBATAN KERJAYA DI BIDANG PERAKAUNAN DAN KEWANGAN

  6. TIPS PRAKTIKAL PENGURUSAN KEWANGAN PERIBADI

  7. KEBERKESANAN DAYA MOTIVASI DAN KEPIMPINAN : KUNCI UNTUK MENJADI USAHAWAN YANG BERJAYA

  8. REALITI, FANTASI DAN CABARAN SEBAGAI USAHAWAN – ADAKAH ANDA BERSEDIA?

  9. PEMILIHAN KURSUS PENGAJIAN DAN KERJAYA : REALITI DAN CABARAN MASAKINI

  10. STRUCTURED INTENSIVE GROOMING SERIES. MODULE : ETIKA & KEPIMPINAN KEUSAHAWANAN

  11. GOVERNANCE AND LEADERSHIP TALK : KEPIMPINAN DALAMAN YANG BAIK – FAKTOR KEJAYAAN ORGANISASI

  12. GOVERNANCE AND LEADERSHIP TALK : KEPIMPINAN DI ERA BARU : KEPENTINGAN “TRENDING” DAN “BRANDING”



haccp training & certification

HAZARD ANALYSIS CRITICAL CONTROL POINT (MS1480) CERTIFICATION | CONSULTANCY | TRAINING PROGRAMME

The Essentials of HACCP Explained

“the HACCP food safety management system requires food processors to have a written safety plan or a “HACCP Plan” which begins by conducting a Hazard Analysis that identifies “Critical Control Points” or CCPs — those points, steps or procedures in food manufacturing process at which control can be applied and as a result, a food safety hazard can be prevented, eliminated or reduced to an acceptable level.

Once CCPs are identified, food processors can then establish critical limits for each CCP, then continually monitor, take corrective actions where necessary, then validate and document that safe procedures are being followed.”

Source reference: Food & Drugs Administration


What and How We Will Help You

We provide a consultancy services of 5 consultants/advisors/trainers with multi-discipline, multi-experience to provide specialist services to: plan, develop and to achieve compliance of the HACCP internationally recognised certification for the client.


We propose a seamless, fast, strategic planning with exact goals and outcome known as a ROADMAP. This ROADMAP has been adapted from Ministry of Health Malaysia’s ‘GUIDELINES FOR HACCP CERTIFICATION’ and REMCO PRODUCT’s ‘WHITE PAPER HACCP Planning for Food Safety’ manuals. Based on ad-hoc requirements, we will add new/additional expertise, to achieve HACCP requirements/compliance.


The ROADMAP method project will be carried-out and implemented by marc&zed (along with the client's HACCP team) until completion. Therefore, the client need not hire a HACCP Consultant or any additional manpower for HACCP implementation. Any existing HACCP co-ordinator along with current staff to establish a HACCP team should suffice; and will be trained by us for future development, audits, and updating the HACCP documentations.


The remainder of this document is the ‘who’, ‘what’, ‘why’, ‘how’ and ‘when’ questions that are project fundamentals; that are necessary to be answered for planning, development and compliance for most certification requirements. This document in its entirety is a useful guide from the initial assessment (start of HACCP roadmap), all the way to final compliance approval of HACCP.


HACCP-BASED ON CODEX ALIMENTARIUS/GMP COMPLIANCE PROGRAMME (MS1480)


A. TRAINING

2 Days (14 hours)

Certificate of Completion

Online Instructor-led or client's venue


B. CONSULTANCY TOWARDS CERTIFICATION (Duration of up-to 6 months until certification)

On-site and off-site work- preparation for HACCP audit

Producing HACCP manual for client towards submission for certification



CONSULTANTS: DR. HARJINTHAR SINGH, ABDUL HAFIDZ WIN, TN. HJ. HUSNI A. SHUKOR, ANTONIO JOAQUÍN



Please e-mail admin@marcnzed.com or call +60340504997 / +60124514977 for further details


BUSINESS COACHING PROGRAMME

INSPIRE TO WIN | GUIDE, MENTOR, BUSINESS PARTNER

WHO WE COACH?

• SME business entities

• Company without a senior management team

• Small businesses going through a growth momentum

• Business owner who need experienced mentors

• Business owner who wants to speed up their growth process and avoid mistakes

• Business entities without a large scale budget, corporate or growth experience

• Business entities that want to move on into their next level of growth


COACHING DURATION

Basic coaching – 3 months

Short-term coaching – 6 months

Long-term coaching – 1 year

Note : coaching programmes can be planned based on the customer's requirement and budget


COACHING PROGRAMME & OBJECTIVE

• Characteristics and attitude of CEO / founder / manager

• Effectiveness of networking

• Improving leadership skills

• Negotiation skills & tips

• Marketing and business development challenges

• Financial and management reporting

• How to secure banking facilities

• How to build-up your company track record for future growth

• Managing business partner/s perception

• Business sustainability

• To produce positive result based-on KPI

• To develop the right mind set

• To develop the right attitude towards success

• To enhance & build self confidence

• To highlight challenges, required to be a successful Manager / leader / CEO


COACHES: ABDUL HAFIDZ WIN, LIEW CHOAN ANN, NIZAM ALIAS


Please e-mail admin@marcnzed.com or call +60340504997 / +60124514977 for further details and fees

THINK, PLAN AND ACT LIKE A CEO TALK

THE KEY FOR A SUCCESSFUL & PROFITABLE BRANCH

Management& Motivational talk that will enhance branch managers leadership & desire to succeed


TARGET AUDIENCE

  • Branch Manager

  • Head of Department

  • Regional Manager

  • Assistant Branch Manager


PROGRAMME DURATION

4 hours session (1/2 day)


PROGRAMME METHOD

  • Class room or round table

  • Knowledge & experience sharing

  • 2 ways discussion

  • Mentoring programme


PROGRAMME & OBJECTIVE

  • To develop and motivate a Branch Manager & Division Head :

  • To act as a branch CEO

  • To produce positive result towards your KPI

  • To develop the right mind set

  • To develop the right attitude to succeed

  • To enhance & build self confidence

  • To highlight challenges in becoming a successful Manager


PROGRAMME OUTLINE

  • Why a Branch Manager is the CEO of the branch?

  • Characteristics and attitude of a CEO

  • Networking tips

  • Effectiveness of networking

  • The magic of networking

  • How to translate networking into sales result

  • Leadership

  • Negotiation skills & tips

  • Marketing and business development challenge

  • How to tackle high-net worth customers


PRESENTER: ABDUL HAFIDZ WIN, NIZAM ALIAS



Please e-mail admin@marcnzed.com or call +60340504997 / +60124514977 for further details and fees

Medical Staff TALK: Management vs. Leadership

INCREASING REVENUES WHILST PROVIDING A FIRST CLASS SERVICE

TARGET AUDIENCE

  • Hospital Head/Registrar

  • Medical Officers

  • Medical Assistants

  • Department Heads

  • Staff Nurses


PROGRAMME DURATION

7 hours session (1 day)

2 ways discussion


PROGRAMME & OBJECTIVE

  • You and your team carefully screen all job candidates to make sure they’re a good fit. After a few weeks of medical staff training, your front office staff knows all about your specialty or your primary service lines, and they’re a big advocate for your practice or hospital.

  • But if you think this is the only step they need for success, you’re missing some crucial steps—and this could result in a major loss of revenue for you.

  • Of course, you’re primarily focused on providing great care. But at the end of the day, you need the front desk staff to help bring in more patients. And that requires dedicated, ongoing management and leadership from you and your team.


PROGRAMME OUTLINE


  1. Management vs. Leadership

  • There are a few key distinctions between management and leadership. Leaders anticipate change. Managers react to change. Leaders inspire, while managers organise. A leader might demonstrate how processes should work, while a manager implements and oversees tasks to make it happen.

  • When you manage medical staff at a practice or hospital, your goal should be to become both a manager and a leader. You should have systems in place to get things done, while helping your staff to convert more patients efficiently. Here’s how to make that happen.


  1. Stay in the Know and in the Action

  • In any business, it’s easy for management to become disconnected from what goes on in the day-to-day life of the staff. In a healthcare organisation, when the front desk staff is the main gateway for new patient calls, it’s extremely important to know what’s happening on the phone and in person every day.

  • Part of effective staff management involves creating processes for converting callers into patients. True leadership requires you to be in the rough with the rest of the staff so you can listen to phone calls and note opportunities for improvement.

  • Some tips to make this happen: keep your office door open, participate in calls, or create training sessions based on actual client calls. You can even use HIPAA-compliant systems to listen to calls in order to make better suggestions for your staff.


  1. Provide Ongoing Medical Staff Training

  • Too many healthcare organisations provide little or no medical staff training beyond the initial onboarding. They may even allow recently resigned employees to train their incoming replacements. (Yikes.)

  • No matter how intelligent and charismatic your new staff member may be, a few weeks of training is not enough to last. We all know that just because someone knows what to do, doesn’t mean it will always be done.

  • The only way to ensure continued follow-through is with continued training. Good leaders find opportunities for improvement wherever they can. Good managers organise training opportunities into regularly scheduled meetings. Combine these strategies for effective training sessions.

  • If you don’t tell people what you expect of them, they can’t provide it to you. Ongoing support and leadership will ensure everyone is always on the same page, whether training sessions center around teamwork, customer service, call conversions, patient experience, HIPAA, or whatever is relevant that week.


  1. Set an Agenda for Your Meetings

  • Having regular meetings is key to making your staff feel heard and implementing positive change around the office. But in order to do this, you have to set an agenda to follow.

  • Too often, well-intended meetings slip into something that sounds a lot more like complaining. Meetings might center around who left dirty dishes on the sink—rather than how you can work as a team to provide a better experience to current and prospective patients.

  • Make regular meetings interdepartmental, so everyone from every team is on the same page. For example, rather than pointing fingers at billing or at the front desk, the two teams can communicate what they need from one another for better efficiency.

  • Meetings should always have an agenda, and that agenda should be centered on attainable goals, employment needs, and improving patient care. If you hold daily huddles each morning, make sure you’re having productive conversations about the day’s work and expectations.


  1. Listen to What Staff Has to Say

  • Finally, a good manager and leader cannot simply hold a meeting and tell the staff what has to change. They have to be open to listening to their employees’ needs.

  • Open up a forum, and listen to what the staff has to say about their day-to-day challenges. Set l limits on what can and should be shared, but be open to new ideas about implementing change around the office.

  • This helps your business in two ways. First, with job satisfaction and staff retention. But secondly, your staff is immersed in the day-to-day activities, and knows which changes are possible and which ones aren’t. All in all, your staff is the key to finding positive, effective processes that help them convert and keep patients within your organisation.

PRESENTER: TN. HJ. HUSNI A. SHUKOR, DR. HARJINTHAR SINGH, DR. TEODORO UMALI



Please e-mail admin@marcnzed.com or call +60340504997 / +60124514977 for further details and fees

OUR SPECIALISED TRAININGS/PROGRAMMES/TALKS/WORKSHOPS:

  • CHANGE MANAGEMENT & WORK CULTURE | KEY FOR CORPORATE SURVIVAL

SEMINAR & TALKS SERIES

SPEAKERS/MODERATORS:

  1. Abdul Hafidz Win

  2. Tn. Hj. Mohd. Husni Abdul Shukor

  3. Nizam Alias


SEMINARS IN ENGLISH LANGUAGE

  1. THINK, PLAN & ACT LIKE CEO : THE KEY FOR A SUCCESSFUL & PROFITABLE BRANCH (BANKING INDUSTRY)

  2. A TO Z OF MALAYSIA FINANCIAL, GOVERNMENT & INVESTMENT OPPORTUNITIES FOR FOREIGN INVESTORS

  3. BUSINESS COOPERATION AND OPPORTUNITIES FOR LOCAL & FOREIGN INVESTORS

  4. EFFECTIVE MOTIVATION AND LEADERSHIP : KEY TO BE A SUCCESSFUL BUSINESS OWNER IN MALAYSIA

  5. ARE YOU MENTALLY, PHYSICALLY & COMMERCIALLY READY TO START YOUR OWN BUSINESS

  6. CHALLENGES TO START OWN BUSINESS, ARE YOU READY TO FACE IT?

  7. MARKETABILITY OF FRESH GRADUATES – HOW TO BE A DIFFERENT AND OUTSTANDING GRADUATES

  8. THE ROUTE TO BE A WORLD CHAMPION FOR LOCAL AND FOREIGN BUSINESSES!

  9. IN-BUILDING COVERAGE FOR MOBILE TELECOMMNUNICATION INDUSTRY

  10. WHY MALAYSIA IS A GOOD INVESTORS HAVEN | INFRASTRUCTURE, GOVERNANCE AND FINANCE ASPECTS

  11. MEDICAL STAFF TALK: MANAGEMENT VS. LEADERSHIP


SEMINAR BAHASA MELAYU

  1. KEUSAHAWANAN DALAM BIDANG PENGURUSAN SUMBER MANUSIA: REALITI DAN CABARAN

  2. KEPENTINGAN PENGURUSAN KEWANGAN UNTUK KEMAJUAN PERNIAGAAN

  3. KEBERKESANAN DAYA MOTIVASI DAN KEPIMPINAN : KUNCI UNTUK MENJADI USAHAWAN YANG BERJAYA

  4. CABARAN DAN PELUANG KERJAYA DI BIDANG KEJURUTERAAN KOMUNIKASI

  5. MEMBUKA MINDA.... KEHEBATAN KERJAYA DI BIDANG PERAKAUNAN DAN KEWANGAN

  6. TIPS PRAKTIKAL PENGURUSAN KEWANGAN PERIBADI

  7. KEBERKESANAN DAYA MOTIVASI DAN KEPIMPINAN : KUNCI UNTUK MENJADI USAHAWAN YANG BERJAYA

  8. REALITI, FANTASI DAN CABARAN SEBAGAI USAHAWAN – ADAKAH ANDA BERSEDIA?

  9. PEMILIHAN KURSUS PENGAJIAN DAN KERJAYA : REALITI DAN CABARAN MASAKINI

  10. STRUCTURED INTENSIVE GROOMING SERIES. MODULE : ETIKA & KEPIMPINAN KEUSAHAWANAN

  11. GOVERNANCE AND LEADERSHIP TALK : KEPIMPINAN DALAMAN YANG BAIK – FAKTOR KEJAYAAN ORGANISASI

  12. GOVERNANCE AND LEADERSHIP TALK : KEPIMPINAN DI ERA BARU : KEPENTINGAN “TRENDING” DAN “BRANDING”



MICROSOFT OFFICE PRODUCTS

  • WORD BASICS

  • POWERPOINT BASIC

  • EXCEL BASICS

  • MICROSOFT 365

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