JIRA is a project management software developed by Atlassian. It is used by software development teams to track and manage their projects and tasks, as well as to collaborate with team members and stakeholders.

JIRA is known for its flexibility and customisability, allowing teams to create their own workflows, issue types, and fields to fit their specific project requirements. It offers a range of features and functionalities, including Issue tracking, Agile project management, customisable workflows, reporting and analytics, integration with other tools.

It is a powerful and flexible project management software that is widely used by software development teams to streamline their workflows, collaborate effectively, and deliver high-quality projects on time and on budget.

OBJECTIVES

1. Provide an overview of JIRA and its features and capabilities, including issue tracking, agile project management, and customisation options.

2. Show participants how to create, manage, and track issues in JIRA, including how to use fields and workflows to organise and prioritise work.

3. Demonstrate how to customise JIRA workflows to match specific project needs, including setting up transitions, conditions, validators, and post-functions.

4. Show how to use JIRA for agile project management, including creating sprints and backlogs, managing Kanban boards, and generating agile reports and dashboards.

5. Provide guidance on how to integrate JIRA with other tools, such as Confluence, Bitbucket, and GitHub, and how to use JIRA APIs and webhooks.

6. Show JIRA administration and maintenance tasks, including managing user accounts and groups, setting up email notifications and workflows, and performing backups and upgrades.

7. Share best practices and tips for using JIRA effectively, including common pitfalls to avoid and how to maximise productivity with JIRA.

WHO SHOULD ATTEND THIS COURSE

1. Project Managers

2. Product Managers

3. Software Developers

4. Quality Assurance Engineers

5. Business Analysts

6. Scrum Masters

7. Agile Coaches

8. IT Managers

9. System Administrators

10. Support Engineers

METHODOLOGY

This is an immersive, hands-on course where trainees will be learning and immediately applying what they learn through practical-based projects. In this training, the instructor will have discussions, questions, and activities can help to reinforce key concepts and principles of JIRA. Hands-on exercises and demonstrations, such as demonstrate how to use JIRA effectively for project management and issue tracking techniques they can apply in real-world scenarios.

COURSE OUTLINE

(THIS IS A 2 DAY TRAINING PROGRAMME)

DAY 1

1. Introduction to JIRA

Overview of JIRA and its features

Setting up a JIRA instance

Understanding JIRA workflows and issue types

Navigating the JIRA interface

2. Creating and Managing Issues

Creating, editing, and deleting issues

Managing issue fields and custom fields

Linking issues and sub-tasks

Bulk operations and search functions

3. Configuring Workflows

Creating and customising workflows

Setting up transitions and conditions

Using validators and post-functions

Managing workflow schemes and permissions

DAY 2

4. Agile Project Management with JIRA

Understanding agile methodologies in JIRA

Creating and managing sprints and backlogs

Managing Kanban boards and swimlanes

Using agile reports and dashboards

5. Integrating JIRA with Other Tools

Integrating JIRA with Confluence, Bitbucket, and GitHub

Setting up integrations with other tools

Using JIRA APIs and webhooks

6.  JIRA Administration and Maintenance

Understanding JIRA administration tasks

Managing user accounts and groups

Setting up email notifications and workflows

Performing backups and upgrades

7. Best Practices and Tips for Using JIRA

Best practices for managing projects in JIRA

Tips and tricks for using JIRA effectively

Common pitfalls and how to avoid them

8. Hands-On Exercises and Projects

Creating and managing issues in JIRA

Customising workflows and issue fields

Using JIRA for agile project management

Integrating JIRA with other tools

Performing JIRA administration and maintenance tasks