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Professional Training Course Outline
Duration: 2 Days | Delivery: Instructor-Led Hands-on Workshop
Target Audience
Employees with no prior experience using AI and those with basic AI knowledge.
Office staff, administrative personnel, engineers and business professionals.
Microsoft 365 users with Microsoft Copilot licences.
Course Overview
This highly practical programme equips participants with the knowledge and hands-on skills to use Microsoft Copilot effectively across Microsoft 365 applications. The focus is on automating routine work, improving document quality, accelerating data analysis, creating professional presentations and reducing dependence on manual checking while maintaining accuracy through human verification. Real workplace scenarios are used throughout the programme to ensure immediate application after training.
Learning Objectives
Leverage Microsoft Copilot to improve workplace productivity and efficiency.
Apply AI to automate routine tasks and improve personal productivity.
Use Copilot confidently in Word, Excel, PowerPoint, Outlook and Teams.
Improve work accuracy through AI-assisted review and validation.
Create better reports, presentations and business communications faster.
Apply responsible AI and cybersecurity best practices when handling organisational information.
Training Methodology
DAY 1 – Getting Started with Microsoft Copilot
Module 1: Introduction to Microsoft Copilot
Module 1: Introduction to Microsoft Copilot
Topics
Understanding Generative AI
Copilot capabilities
Where Copilot works
Prompt fundamentals
AI limitations
Human verification
Hands-on Workshop
Explore Copilot interface
Write first prompts
Evaluate AI responses
Module 2: Prompt Engineering
Module 2: Prompt Engineering
Topics
Role-Context-Task-Output framework
Prompt refinement
Multi-step prompting
Reusable prompt templates
Hands-on Workshop
Create prompts for HR, engineering, administration and customer communication
Module 3: Word Productivity
Module 3: Word Productivity
Topics
Draft reports
Meeting minutes
SOPs
Project proposals
Rewrite and summarise documents
Hands-on Workshop
Produce workplace documents using Copilot
Module 4: Outlook & Teams
Module 4: Outlook & Teams
Topics
Professional emails
Meeting summaries
Action items
Follow-up tasks
Hands-on Workshop
Manage email and Teams meeting scenarios
Module 5: Workplace Automation
Module 5: Workplace Automation
Topics
Weekly reports
Status updates
Knowledge retrieval
Task automation
Hands-on Workshop
Redesign one repetitive business process using Copilot
DAY 2 – Microsoft 365 Productivity
Module 6: Excel with Copilot
Module 6: Excel with Copilot
Topics
Data analysis
Formula generation
Trend identification
Charts
Business insights
Hands-on Workshop
Analyse datasets and generate dashboards
Module 7: PowerPoint with Copilot
Module 7: PowerPoint with Copilot
Topics
Presentation outlines
Storylines
Speaker notes
Professional visuals
Hands-on Workshop
Build a management presentation from a report
Module 8: Integrated Microsoft 365 Workflows
Module 8: Integrated Microsoft 365 Workflows
Topics
Word, Excel, Outlook, Teams, SharePoint and OneDrive integration
Hands-on Workshop
Complete an end-to-end workflow
Module 9: AI Accuracy & Quality Assurance
Module 9: AI Accuracy & Quality Assurance
Topics
Fact checking
Logic review
Compliance checks
Consistency review
Hands-on Workshop
Validate and improve an AI-generated report
Module 10: Responsible AI & Cybersecurity
Module 10: Responsible AI & Cybersecurity
Topics
Data protection
Sensitive information
AI governance
Safe prompting
Hands-on Workshop
Identify safe and unsafe AI usage
Final Capstone Project
Final Capstone Project
Topics
End-to-end workplace productivity scenario
Hands-on Workshop
Prepare report, analyse data, create presentation, draft email and perform AI quality review
Practical Exercises
Prompt Writing Challenge
AI Email Productivity
Meeting Minutes Automation
Excel Data Analysis
Formula Generation
PowerPoint Storytelling
Integrated Microsoft 365 Workflow
AI Quality Review
Final Workplace Productivity Capstone
Learning Outcomes
Confidently use Microsoft Copilot across Microsoft 365.
Produce higher-quality work in less time.
Reduce manual effort through AI-assisted automation.
Improve accuracy through structured AI validation.
Create executive-quality presentations and reports.
Apply cybersecurity and responsible AI practices in daily work.
or contact janice@marcnzed.com or call Janice at +6019 470 3904
Certificate
Certificate
Upon successful completion of the course, participants will be awarded a verified certificate by
Marc & Zed or/and Universiti Kuala Lumpur (UniKL)
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