Isaac is a versatile professional with strong expertise at the intersection of IT management, business development, and design technology training. Over the years, he has combined his background in software solutions, IT infrastructure, and creative design to deliver hands-on technical training and mentoring. His passion lies in empowering professionals and students to adopt digital tools that enhance productivity, creativity, and engineering efficiency.

Isaac is highly skilled in 2D/3D design software and CAD/CAM solutions, including AutoCAD, Rhino 3D, UcanCam, FreeCAD, and LibreCAD, and has taught these tools to learners from diverse backgrounds—ranging from beginners to industry professionals. His teaching emphasizes practical application, ensuring participants can use these tools effectively in production planning, product design, prototyping, and manufacturing contexts.

Core Training Competencies

• AutoCAD: Drafting, 2D/3D modeling, technical drawings, production workflows.

• Rhino 3D: Advanced 3D surface modeling, prototyping, rendering, and engineering design.

• UcanCam: CNC toolpath generation, machining preparation, and integration for production.

• FreeCAD: Open-source parametric 3D modeling for mechanical engineering and prototyping.

• LibreCAD: 2D CAD drafting and engineering drawings for precision projects.

• Production Planning Tools: Application of CAD/CAM systems for manufacturing optimization.
  
  

Relevant Experience

• Freelance IT Manager & Designer (2020 – Present): Delivered technical training in CAD tools alongside IT infrastructure projects, logo and 3D design creation, and production-ready modeling for clients. 

• GoDaddy Premier Services Manager, Sutherland Global (2021 – 2023): Developed strong troubleshooting and training experience in IT tools and platforms, working directly with global clients to resolve technical challenges.

• Business Development & Project Management Roles (Teneo Technologies, Dropservicing ventures, etc.): Experienced in bridging technical solutions with business needs, a skill that informs his practical training delivery.
  
  

Training & Teaching Highlights

• Conducted hands-on workshops using AutoCAD and Rhino 3D for engineers, designers, and students.

• Provided UcanCam CNC training to small manufacturing teams, ensuring smooth transition from design to machining.

• Introduced FreeCAD and LibreCAD to startups and SMEs as cost-effective design solutions.

• Developed practical exercises aligned to real-world production challenges, ensuring learners can immediately apply their skills.
  
  

Achievements & Qualities

• Recognized for being a fast learner, adaptable trainer, and effective communicator.

• Delivered technical materials that blend engineering accuracy with creative problem-solving.

• Multilingual (English, Mandarin, Malay, Cantonese) – enabling him to teach in diverse environments.

EDUCATION

Diploma in Science | Anderson Junior College, Singapore

June 2016

CERTIFICATES

Front-End Web UI Framework and Tools: Bootstrap 4 | Hong Kong University of Science and Technology

Train The Trainer (TTT) | HRD Corp – Human Resource Development Corporation
Digital Marketing for SMEs | HRD Corp – Human Resource Development Corporation
Entrepreneurship Workshop for SMEs | HRD Corp – Human Resource Development Corporation
Human Resources & Finance for SMEs | HRD Corp – Human Resource Development Corporation
Lean Startup for SMEs | HRD Corp – Human Resource Development Corporation
Pandemic Proofing Your Business Entrepreneurship Certification Program | HRD Corp – Human Resource Development Corporation
Standard Operating Procedure (SOP) Writing for SMEs | HRD Corp – Human Resource Development Corporation
Automating Real World Tasks in Python | Coursera
Google IT Automation Professional Certificate | Coursera
Master of Ceremonies | HRD Corp – Human Resource Development Corporation
Online Digital Marketing | HRD Corp – Human Resource Development Corporation
3D Modelling | HRD Corp – Human Resource Development Corporation
Configuration Management & Cloud | Coursera
Troubleshooting and Debugging Techniques | Coursera
Introduction to GitHub | Coursera
Introduction to AI | IBM (via Coursera)
Using Python to Interact with the Operating System | Coursera
Crash Course on Python | Coursera
Certificate Examination in Investment-Linked Life | Asian Institute of Insurance
PCE Life | Asian Institute of Insurance

WORK EXPERIENCE

• Principal Trainer/Consultant | Marc & Zed SPACES (Freelance) | Nov 2017 – Present · 7 yrs 11 mos

• Information Technology Project Manager | Freelance | Aug 2020 – Present · 5 yrs 2 mos
  
  

• Content Strategist | Freelance | May 2020 – Present · 5 yrs 5 mos
  
  

• Space Cadet | Enginemailer (Full-time) | Jun 2024 – Sep 2024 · 4 mos
  
  

• Business Development Manager | Weblite (Full-time) | Jun 2024 – Sep 2024 · 4 mos
  
  

• Premier Client Manager | GoDaddy (Full-time) | Nov 2021 – Aug 2023 · 1 yr 10 mos
  
  

• Account Manager | GoDaddy | May 2021 – Oct 2021 · 6 mos
  
  

• Trading Associate | Allocated Bullion Exchange – ABX (Contract) | Apr 2021 – Sep 2021 · 6 mos
  
  

• Payment Analyst | Stanley Black & Decker, Inc. (Contract) | Feb 2021 – Apr 2021 · 3 mos
  
  

• Personal Finance, Assistant Sales Manager | RHB Banking Group (Full-time) | Nov 2019 – Mar 2020 · 5 mos
  
  

• Portfolio Specialist | Pareto SG (Part-time) | Sep 2019 – Nov 2019 · 3 mos
  
  

• Real Estate Negotiator | TopHills Realty (Part-time) | Feb 2017 – Apr 2017 · 3 mos
  
  

• General Cum Conveyancing Clerk | C H Lee Nora | Jul 2015 – Sep 2015 · 3 mos

Isaac hiew 

Trainer & Coach

Marc & Zed SPACES Services (Malaysia)

Marc & Zed Training Pte Ltd (Singapore)